Ask us anything. Almost.
Do I need to be home?
No. Most customers are at work. Just make sure we can get through the gate and tell us about any code or dog we should know about. You get a text with a gate photo when we finish.
What happens to the waste?
We take it with us, bagged and sealed, and it is included in the price. Nothing goes in your bin unless you ask us to leave it there.
Is there a contract?
No. Pause or cancel by text, with no fee. Billing is monthly, so you only pay for visits on your schedule.
What if it rains?
Light rain, we still come. If storms or lightning make it unsafe, we text you that day and return within 48 hours. If we miss that window, that visit is free.
What if you miss a spot?
Text us a photo the same day. We check that spot first on your next visit, at no charge, and if we are nearby sooner we will swing by. We also learn from it, so tell us.
What if my dog goes right after you leave?
That is just your dog being a dog, and it is not a missed spot. Your visit text shows the time we finished, and we will pick it up on your next visit at no extra charge.
How do you keep my dog safe?
We check where your dog is before opening the gate, and we check the latch twice on the way out and send you a photo of it. If we cannot safely enter, we do not, and we text you to work it out.
Could you carry germs in from another yard?
That is why boots and tools are cleaned between yards. It is a basic step, and worth asking any company you are considering about, especially if you have a new puppy.
What is the Health Heads-Up?
If we see blood, worms or several very loose stools, we text you what we saw and where. We are not vets and we never diagnose. We just make sure you know, so you can decide whether to call yours.
Do you work with invisible fences or dogs who stay out?
Yes to both. Tell us about your setup when you book. Friendly dogs can stay out, and we will ask you to bring in any dog who is nervous around strangers.
Do you clean up all the leaves too?
We are not a leaf service, but in fall we move leaves aside as we go, because that is where things hide. A yard under a big oak in November still gets a full check.
Which areas do you serve?
East Cobb, including ZIP codes 30062, 30066, 30067, 30068 and part of 30075. If you are close by, ask. We will tell you honestly whether you fit the route.
Your yard, gone over every week.
See your price in about 20 seconds. No account, no sales call, no contract.